Your Privacy Matters to Us

When you choose to work with People First HR, you’re trusting us with your information, and we don’t take that responsibility lightly. This privacy policy explains how we collect, use, and protect your data when you visit our website or use our services.

We believe you deserve to understand exactly how your information is handled.

What Information We Collect About You

Information You Share With Us

When you get in touch or work with us, we may collect:

• Your name and contact details (email, phone, address)
• Your company information and your role
• Details about your HR needs and business challenges
• Employee data when we’re providing HR services to your business (handled with strict confidentiality)
• Your payment information (processed securely through third-party providers)
• Your communication preferences
• Your training and development requirements
• Any other information you choose to share with us

Information We Collect Automatically

When you visit our website, we automatically collect:

• Your IP address and general location
• Your browser type and device information
• Which pages you visit and how long you spend on them
• The website that referred you to us

Cookies and Tracking

We use cookies to remember your preferences and understand how you use our website. You can control these through your browser settings, though disabling them may affect how well our site works for you.

How We Use Your Information

We use the information you provide to deliver the HR services you need (not limited to):

• Providing comprehensive HR consultancy including recruitment, compliance audits, and training programs
• Creating employee handbooks and developing HR strategies tailored to your business
• Delivering interim HR services and workforce planning support
• Processing your payments and sending related information
• Responding to your questions and providing customer support
• Improving our website and services based on your feedback
• Sending you our monthly newsletter with HR tips and insights (only with your consent)
• Inviting you to webinars and training opportunities that might interest you
• Ensuring compliance with employment law and GDPR requirements
• Protecting both your business and ours from fraudulent activity

When We Handle Sensitive Employee Data

During our consultancy work, we may process sensitive information about your employees, including:

• Performance and development records
• Training and qualification data
• Equality, diversity, and inclusion information
• Health and safety records
• Personal and Employment detail

We handle this data under strict professional confidentiality and only process what’s necessary to deliver your specific HR requirements.

Who We Share Your Information With

We’re protective of your data, but there are limited circumstances where we may share it:

• Trusted Service Providers: We work with carefully selected partners like website hosts, email services, and payment processors – all bound by strict data protection agreements
• Professional Associates: When we bring in freelance HR consultants for additional support, they sign confidentiality agreements
• Legal Requirements: When required by law, employment tribunals, or to protect legitimate business interests
• With Your Consent: When you specifically ask us to share information with particular parties

We never sell, trade, or rent your personal information to third parties for marketing purposes.

Our Professional Commitment

As a CIPD member, we’re bound by professional standards that require strict confidentiality regarding all client information and employee data we handle during our services.

How We Protect Your Data

We implement appropriate technical and organisational measures to protect your information from unauthorised access, alteration, or disclosure. While we can’t guarantee absolute security (nothing online is 100% secure), we take all reasonable steps to keep your data safe.

How Long We Keep Your Information

We don’t keep your data longer than necessary:

• Your contact information: 7 years after our last engagement
• Employee data from HR projects: As required by employment law (typically 2-6 years depending on the type of data)
• Financial records: 7 years for tax and accounting purposes
• Marketing communications: Until you unsubscribe or request deletion

Your Rights and Control

You have significant control over your personal data. You can:

• Access and review the information we hold about you
• Correct any inaccurate information
• Request deletion of your personal data
• Restrict how we process your information
• Transfer your data to another provider
• Withdraw your consent where our processing is based on consent

To exercise any of these rights, simply contact us using the details below.

Links to Other Websites

Our website may contain links to other sites that could be useful to you. We’re not responsible for the privacy practices of these external sites, so we recommend checking their privacy policies before sharing your information.

International Data Transfers

If you’re located outside the UK, your information may be processed here where we’re based. The UK maintains high data protection standards under UK GDPR, ensuring your information receives strong protection.

Changes to This Privacy Policy

We may update this policy occasionally to reflect changes in our services or legal requirements. When we do, we’ll update the date at the top and notify you of any significant changes.

Contact Us

If you have questions about this privacy policy or how we handle your data, we’re here to help. Contact us:

• Email: info@people-first-hr.co.uk
• Phone: 07878 295321 

For data protection queries specifically, please mark your communication as “Data Protection Enquiry.”

Our Professional Standards: We’re members of the Chartered Institute of Personnel and Development (CIPD) and maintain professional indemnity insurance