Conduct & Capability.
In order to be successful in a role you need employees to have the capability to fulfil their roles and the right conduct to ensure there is a positive culture and harmony.
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MANAGING PERFORMANCE IN HR
Navigating Challenges When Problem.
PROTECTING THE FOUNDATIONS
Managing Employees Issues.
Always seek professional HR advice, externally or internally, before conducting a disciplinary, investigation or performance review. You’ll need to get the full picture and the more impartial you are, the easier it is for you to achieve the right outcome.
The majority of people aren’t bad but bad things happen. If you take performance management, just because someone isn’t doing their job correctly doesn’t mean they can’t. Before going in at the deep end, we help businesses to establish whether the employee genuinely can’t do the role or whether there are external factors affecting the employee. If it’s the latter, by providing support and understanding, you’ll get a loyal and motivated employee for the future. If it’s the former, then we can take steps to manage them to standard or, if necessary, manage them out.
For disciplinaries, grievances and investigations, we support businesses in establishing all of the facts and act as a neutral party. Everything is documented in case any future issues arise or if anything gets challenged.
WHY DO WE NEED A STRONG FOUNDATION
Everything you need to know.
They're good at their job but they're disruptive. What do I do?
Seek advice and deal with the issue. Someone who is good at their job but who disrupts the team may be doing more damage than good, even if they’re the star performer.
Documenting everything takes time. Is it essential?
Yes, documenting HR processes, investigations and discussions with employees will protect your business in the long run. Legal disputes and claims can be ended quickly with less expense.
How do you ensure an investigation is impartial?
It’s easier to be impartial when you’re outside the business. Our team stay impartial by looking only at the facts and conducting meetings with no preconceived judgement. We use the best practices that are legally compliant.
The team really likes them but they're underperforming. Can I keep them?
Yes but probably not in that role. The standard of each role needs to be met so that all employees are judged on the same level. If they’re great for the culture but not the role, perhaps it’s only the role that’s wrong for them. You should still take proper steps when asking to move to another role as this could create a dispute in itself.
This all seems to take time. How does it save me time and money?
Acting quickly, fairly and documenting everything may seem time consuming but it protects businesses from lengthy legal battles and additional disputes. The initial time spent doing things correctly prevents issues continuing over a long period of time.
How do we start?
If you’re having issues with an employee or feel like your practices aren’t up to standard, book in for a free consultation.
Ready to start strong?
Build the foundations of your HR and save time and money in the short and long term.